Privacy Policy

We collect information you provide directly to us and information collected automatically when you use our services.

• Account information: Name, email address, phone number, and business name when you sign up or contact us.
• Booking data: Customer ZIP codes, dumpster size preferences, delivery dates, and addresses processed through our platform on your behalf.
• Payment information: Billing details collected and processed securely via Stripe. We do not store full card numbers on our servers.
• Communications: Messages, support requests, and feedback you send to us.

• Usage data: Pages visited, features used, clicks, and time spent on our platform.
• Device data: Browser type, operating system, IP address, and referring URLs.
• Cookies and tracking: We use cookies to maintain your session and improve performance. See our Cookie Policy section below.

We use collected information for the following purposes:

• Service delivery: To operate, maintain, and improve DumpsterAIFlow's booking automation platform.
• Communications: To send transaction confirmations, product updates, and support responses.
• Marketing: With your consent, to send promotional emails about new features and offers. You can opt out at any time.
• Analytics: To understand how our platform is used and improve user experience.
• Security: To detect fraud, abuse, or violations of our Terms of Service.
• Legal compliance: To comply with applicable laws, regulations, and lawful requests.

We do not sell your personal information to third parties.

We share your information only in the following circumstances:

• Service providers: Trusted vendors who assist us in operating our platform, including Stripe (payments), Twilio (SMS), and cloud infrastructure providers. These partners are bound by confidentiality agreements.
• Business transfers: If DumpsterAIFlow is acquired or merges with another company, your information may be transferred as part of that transaction.
• Legal requirements: When required by law, court order, or government authority.
• With your consent: We will share information in any other circumstances only with your explicit permission.

We require all third-party service providers to maintain the security and confidentiality of your information.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

• Active accounts: Data is retained for the lifetime of your account.
• Cancelled accounts: We retain data for up to 90 days after cancellation to allow reactivation, then securely delete it within 30 days unless legally required to retain it longer.
• Booking records: Customer booking data processed through our platform is retained for 2 years for tax and legal compliance purposes.
• Marketing data: If you unsubscribe from marketing emails, we will remove you from our lists within 10 business days.

You may request deletion of your data at any time by contacting us at privacy@dumpsteraiflow.com.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal information, subject to legal retention obligations.
• Portability: Request your data in a machine-readable format.
• Opt-out: Unsubscribe from marketing communications at any time using the link in our emails.
• Restriction: Request that we limit the processing of your data in certain circumstances.

California Residents (CCPA): You have the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information (we do not sell your data).

To exercise any of these rights, email us at privacy@dumpsteraiflow.com with your request.

We use cookies and similar tracking technologies to improve your experience on our platform.

• Essential cookies: Required for the platform to function (login sessions, security tokens).
• Analytics cookies: Help us understand usage patterns (e.g., page views, session duration). We use privacy-respecting analytics.
• Marketing cookies: Used to measure the effectiveness of our advertising. You can opt out via your browser settings or our cookie banner.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.

We take the security of your data seriously and implement industry-standard safeguards:

• All data transmitted between your browser and our servers is encrypted using TLS (HTTPS).
• Sensitive data such as payment information is handled by PCI-compliant providers (Stripe).
• Access to personal data is restricted to authorized employees on a need-to-know basis.
• We conduct regular security reviews and vulnerability assessments.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach, we will notify affected users as required by applicable law.

DumpsterAIFlow is a business-to-business service intended for adults operating dumpster rental businesses. We do not knowingly collect personal information from individuals under the age of 18.

If you believe a minor has provided us with personal information, please contact us at privacy@dumpsteraiflow.com and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Effective Date" at the top of this page.
• Send a notification email to registered account holders.
• Display a notice on our platform for 30 days following the update.

Your continued use of DumpsterAIFlow after changes take effect constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DumpsterAIFlow
Email: privacy@dumpsteraiflow.com
Support: support@dumpsteraiflow.com
Phone: (800) 555-0199

We aim to respond to all privacy-related inquiries within 5 business days.